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Cor O

1 reviews | Active since Mar 2015

11 Mar 2015, 10:55

Does an Autopage contract equal an albatros?

As a gift I got an Autopage cellphone contract for my mother. During 2013 she passed away and subsequently I cancelled the contract (September 2013)<br> <br> I have sent Autopage a cancellation notice via email, it was ignored.<br> <br> I visited the Autopage store in the Woodlands center (Pretoria), waited patiently while the store clerk did wizardry on the computer and informed me that the contract is cancelled. I asked, are you 100% sure? The store clerk confidently told me YES, IT IS CANCELLED!<br> <br> \Someone"called me during 2014 and asked \""why are you not paying your Autopage bill\"". Very patiently I explained in as much detail as I am capable of that I have cancelled the contract. The \""someone\"" said 'OK"

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Replies (1)
Autopage
Autopage's reply11 Mar 2015, 11:26
Official
Hello x***,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage