1 reviews | Active since Nov 2015
DO NOT TAKE A CONTRACT FROM THIS COMPANY
I requested extra data to be added to my contract. They have botched this up and I have been querying the billing on my account since 3 September 2015. Despite numerous complaints logged via their website and 2 visits to the branch at Centurion Mall the issue has still not been sorted out. Last month they tried to put through a debit order in excess of R5000-00. Despite asking them to sort it out they didn't. I then returned the debit order.<br> Visited the branch again and was advised that the billing department is looking into it. Have had no calls or e-mails explaining how the matter will be sorted out only an sms to say that I will be credited with R1800-00. Not correct. They are once again charging me for data even though the account clearly shows that i have a 5 GB data bundle.<br> They have now suspended my contract again and the person who answered now at their Client Support Centre
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
