DO NOT RENEW YOUR CONTRACT

I was informed via SMS that my current contract (in it's current form) is outdated and had to be renewed.<br> <br> I phoned the call center (10 min min holding time)<br> Got put through to the Upgrades retentions Department. Got informed again that I need a new account and got put on a top-up type account. (sounded easy)<br> But what they don't tell you is that you can't top-up ANY other way than phoning the call center. NO EFT or voucher Top-Up, NO top-up via a portal or any other way Except phoning and talking to a call center agent.<br> <br> This is NOT what was sold to me by the Upgrade staff. <br> <br> I hope this stands as a warning to Anyone in an Upgrade/re-new position. <br> I probably have to biter the bullet with a 11 month contract now....<br> <br> Nice going Altech Autopage!!!