1 reviews | Active since Mar 2015
DO NOT EVER DO BUSINESS WITH AUTOPAGE
I took out a new contract online in January- they rep**** within minutes to sell me this contract for 299.00 for laptop and 2GB data. I did not receive any copy of a contract nor did I sign any documents. Once the sim had been activated, I proceeded to unpack and set it up. I discovered that the keyboard was faulty.<br> When collected it was confirmed by courier company, that it had iniatially been sent to me from the repair warehouse??? It took almost two weeks before they rep**** saying they would repair it vs exchanging it with a new unit. I then chose to cancel this contract.<br> I was then debited two months in a row for over R 800.00 with no explanation.<br> It has now been almost 3months and to no avail have I gotten anywhere with this matter. After calls almost everyday, tons of unanswered emails, and no call backs or replies, they say I now owe them 416.75 for usuage for one day and data less than 2GB. The online service is also never rep****. Spoke to a manger after holding for an hour, who listened quietly about how I've been unfairly treated. Not a single apology was given, just that there is nothing that can be done. No accountability whatsoever. NEVER EVER DEAL WITH THEM!!!
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
