LP
Lara P

1 reviews | Active since May 2015

27 May 2015, 14:10

DISGUSTING SERVICE!! FED UP!!

I am now absolutely fed up with the continued shocking service from Autopage Greenstone and am considering the Cell C contract buyout because I am sick and tired of wasting my time, airtime and money on trying to get the services I am paying for!!!! <br> <br> In Mid-March i came in to change my contract from my father's name to mine. I continually emailed Harold for feedback on the progress of the change and never got a response to my continued emails, despite my urgency! The contract is STILL in my father's name nearly 3 months later. For the last 2 days I have been calling Harold constantly, each time told that he will call me back, which he NEVER does. Today i have called 3 times for him and have been put on hold with annoying guitar music playing in my ear while wasting my airtime!! I sent Harold an email threatening to put this up on Hello Peter if he didnt call me back...so you can guess whether he called me back...<br> <br> If this issue is not resolved today, I WILL be cancelling my contract! This is not the first instance of terrible service from Altech Autopage Greenstone, so my patience is worn completely thin! <br> <br> <br> <br>

0
Replies (1)
Autopage
Autopage's reply27 May 2015, 16:15
Official
Hello La****tersen,


We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage