Disgusting Service

On 18 November I phone Autopage as I received a message my data had run out. I asked for a 2 Gig package to be added. When the consultant asked me once off or recurring I decided to go with recurring as I do this every month. I continued receiving the data message and again phoned Autopage. The attitude was disgusting. I was asked if I did not know that I would only get the data from 1 Dec...NO I DID NOT. WHY WOULD I HAVE TAKEN THE @GIG IF I NEEDED IT IMMEDIATELY. take exception to the fact that this wasnot communicated to me and that I am now going to have huge data costs due to your staffs negligence!