JS
Jonathan S

1 reviews | Active since Feb 2012

12 Feb 2015, 12:24

Disgusting Service

Contacted Autopage as my service was suspended again. Craig who says he is a Credit Controller took my call. He stated that my account was suspended due to the fact that I paid R92-00 short and a re connection fee for January or December. I told him he can't block my services because of short payment and that they had actually credited my account with the R49-00. He said yes they can I must read my contract to which I rep**** that my contract does not state that they can suspend my account because of a short payment. No reply from him. Because I have had this problem for about a year now I insisted to speak to his Manager but he blatantly refused and was adamant that he has every right to stop me from speaking to a Manager and that I could also go ahead and report this on Hello Peter. He said he would get a manager to contact me and low and behold I am still waiting. So my buisness cell phone is now not doing buisness. I have paid the R92.00 already.

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Replies (1)
Autopage
Autopage's reply12 Feb 2015, 14:34
Official
Hello jj1964,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards