disgusting attitudes

Shoe! Where do I begin...<br> My hubby upgraded and took a Blackbery z3.3days there after the handset didn't work.I phoned autopage from work and nazmeera said my hubby must take it in so she can have a look at the handset.(That already made us suspicious). On taking it in they discovered its software needs to be updated. He waited the whole day while they were busy with d phone. The next day he took it back coz it stil was nnot working and he told them he wants to cancel the contract.then nazmeera started with her attitude and I told my hubby to ask her to phone me(reason,he wears a hearing aide and people tend to take advantage of the situation)y. She then phoned me with a hellova attitude and I told her that the handset is not for charity and I pay for the contract ervery single month!!! My husband then asked to speak to a manager,whereby they found that there were more prbolems with the handset(which is less than 7days old). They then told him they were going to give him another blackberry of which they don't have iin store at the moment and they will phone him. To date they have not phoned him and I've sent emails and there is just no response. The only response I received was tha