DISCONNECTION OF PHONE

I do not receive statements from Autopage for my two lines. *** and ***. Last week I paid an estimated amount. Unfortunately, I did not know that I paid R247 short. Without any notice they disconnected my lines on 21/7/15. I immediately paid R300 for the shortage. I already made numerous calls for the lines for connection without success. As on today, 23/7/2015, the lines are still close, after many promises from Autopage that it is activated. They did not also disconnect my outgoing data and calls, but also I cannot receive any incoming calls, Should someone need to contact me in case of emergency, my phone is off. Not to receive calls is not acceptable for me.