MB
Melissa B

1 reviews | Active since Jul 2015

14 Jul 2015, 11:19

Disconnected Line Northmead Square Branch

I had a query on the 17th May with my MTN Autopage line. I went in to see the \Manager"Ronald. I have a 2GB line where I never go over each month.<br> I told Ronald that my line is not connecting for some reason and could he let me know why. He said that he does not know why but it could be due to MTN striking. So due to me needing an internet connection I asked if it could be connected again. So he connected it..... not knowing that in 13 days time I will have a debit order of R3263.85 going off my account...apparently as the manager he never had access to know that the line was disconnected due to the data being used"

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Replies (1)
Autopage
Autopage's reply14 Jul 2015, 14:24
Official
Hello Melissa.Barnard,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage