DISASTER BILLING A/C SINCE WE UPGRADED 2 CONTRACTS

Hugh Eric Andersson?AltechAutopage<br> 4 hrs ? <br> Another unsatisfied, unhappy Autopage customer. I have had an Autopage cell contract since 1989. I have 5 different Autopage contracts. I recently upgraded my grandson and my granddaughters contracts WHAT A HUGE MISTAKE - normally paid R950pm for both phones. Grandson upgraded from a TOP-UP contract to 800mb contract a month. Granddaughter upgraded from a standard contract to a 1,2gb contract per month. Both upgrade phones received on 3 March 2015. Noticed that end March Bill was more than it should have been (but not by much = about R600 more than normal. BOY THEN WE GOT THE APRIL ACCOUNT for R6000,00 plus. When we started querying the high bill we were told that my grandsons phone had used data equivalent to that amount and that we must pay the account. NO QUESTIONS ASKED. My granddaughters phone was blocked (no calls, no data). On investigating further and complaining bitterly to Autopage we were informed that the new contracts only came into effect as of 14th April 2015 and that they had erroneously not started the contract from 14 March 2015. NOW COMES THE MANY QUESTIONS , WHICH ARE TO THIS DAY STILL UNANSWERED.<br> QUESTION 1: My grands