HB
Hennie B

1 reviews | Active since Aug 2013

15 Jun 2015, 12:01

DID NOT CHOOSE CURRENT CONTRACT

My contract has expired and had a call from Fusi Kutoane in April to renew my contract with the same as I had (2gig) for R89.00 per month for 24 months. I asked him to send me an email with the details, which he did and I rep**** to him to proceed with the contract. This month (June) I receive an statement for 3 gig and a huge amount to be paid. I sent and email to Autopage, and they rep**** that they would have a look at my case (reference number 713695). I also said that they should correct the incorrect statement as well as the contract which I did not ask for. All that I received was a email from Autopage that the case has been closed. I did not ask for the 3 gig and am not going to pay for this.

0
Replies (1)
Autopage
Autopage's reply17 Jun 2015, 14:03
Official
Hello Trix00,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage