Deduction done on cancelled contract

To whom it may concern,<br> <br> Please read my previous two complaints regarding the cancellation of my contract.<br> My bank account was debited for R229.62 today. When a courtesy call was done on 23/03/2015, your consultant confirmed that I am now on a prepaid basis but still should expect an amount to be debited for April. I then explained that I paid a full settlement amount and should therefore not be debited. He then agreed. To be on the safe side, I called your call centre on 27/03/2015 and asked your consultant if my account will be debited. I was told that a credit of R152.75 was passed & there will be no debits done from Auotpage. I was also told that my contract has indeed been cancelled & I am now on a prepaid basis. There should be no reason for this debit to take place as I have paid all settlement amounts owing to your company. I honestly feel like Autopage has messed around with my enquiry as this issue has now been going on for just over one month. If I am currently on prepaid then why are you still deducting from my account? (even though I have settled my fees).