Debiting account 2 years after moving account away

I had my phone account with autopage but moved it away from autopage in 2013. Two weeks ago (2 Sep) I noticed a debit order was deducted from my account from autopage, not having an account with autopage I immediatly looked at my transaction history and noticed in total an amount of R2578.44 had been debited from my account from February 2015.<br> <br> I phoned my bank to have the transaction cancelled and phoned the autopage customer service to enquire. I was told that I had to lay a complaint in writing which I did (Task 832814). A week later the task was closed wihtout any communications. I again sent an email (Task 840705) and I have still not had any response.<br> <br> In my veiw this is ***** since I have not given autopage any permission to debit any funds from my bank account and repeated enquiries have not yielded any response. Should this matter not be resolved I will pursue legal steps as this cannot be allowed to go on.