ET
Eybert T
1 reviews | Active since May 2015
05 May 2015, 15:00
Debit orders still continuing
I've successfully ported to Vodacom directly at the start of December 2014. Since then I have no longer been a subscriber/member/client of Autopage and have on numerous occasions asked for my previous contract to be cancelled but I am still being debited by Autopage for an Amount of R423.50 on the 30th of each month since. This adds up to an amount of R2117.50 that Autopage now owes me. After numerous phone calls to the customer service call centre and logging complaints/queries on their website, my account still hasn't been closed and the money is still deducted from my account and no refunds have been made. I need this sorted out immediately.
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Replies (1)Autopage's replyOfficial
05 May 2015, 16:04Hello AB345,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Best regards,
Autopage's reply05 May 2015, 16:04
Official
Hello AB345,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Best regards,
