MR
Marthina R

1 reviews | Active since Nov 2014

13 Mar 2015, 12:04

DEBIT ORDERS GOING THROUGH AFTER CANCELLATION

My contract was with Nashua Mobile then taken over by Autopage. I cancelled my initial contract in September 2014, managed to finally cancel it in November 2014. Autopage has since Dec 2014 to Feb 2015 been charging my bank account with monthly debit orders. I logged this call on 6 March 2015, Ref No 601177 at the Ballito KZN branch who promised me that someone would revert to me within 2 - 24 hours. It has been a week and no one has called me. No wonder why clients hoist banners outside their homes to complain about client services, I am not far from doing the same. Autopage owes me R1,055.55

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Replies (1)
Autopage
Autopage's reply13 Mar 2015, 14:01
Official
Hello Rina001,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage

Best regards,