Debit order and Invoices

I have phoned the support line, held for hours and then been cut off. I've emailed, I've written requests on the myaccount site, and even when instore, and NOTHING works.<br> <br> You have me as a cash client but you NEVER send invoices., I phoned, requested then get a one-liner email back that it has been sent. And it hasn't. The only invoice I get is for my tablet.<br> <br> Even though I went instore to change to debit order AND changed the info on the myaccount site, it STILL is not on debit order???<br> <br> So once again I get a message that I need to pay or else. Once again I phone because surely it should be have been deducted??? <br> So I try to add the beneficiary that you gave the absa account and I cant even pay you that way either because as soon as I load the beneficiary my bank ask for an account number and when I enter the phone number its invalid and when I add the 5.665 etc number it tells me it does accept . in the account number. <br> <br> It cost me driving out and paying at easy pay, thank goodness I kept a very old account I once when and got instore.<br> <br> Surely it cant be that difficult to help someone out that actually WANTS to pay het account?