1 reviews | Active since May 2015
****************! Contract ends-bills keep coming?
The facts- 24 Month Contract taken with Nashua Mobile Ballito 25 March 2013, first billing 1 April 2013. Contract ends 25 February 2015 (final payment should have been 1 March 2015 for a 24 month contract). As we all know Nashua mobile is no more and unfortunately Nashua's Cell C clients were ported to Altech Autopage (not by choice). <br> <br> I gave notice since the 15 January 2015 that as of the end of my contract period, 25 March 2015, I wish to end my contracts with Altech Autopage, and hence not be billed further. <br> <br> It is now May- 5 MONTHS since I first gave notice, and it is now the second month that I should be off contract and I'm still being charged for something that I have not given consent to! My wifes data and minutes were erased in February and we were still billed! Pathetic service! <br> <br> Below is my record of correspondence:<br> <br> 15 January 2015 Ref (wasn't given but one of the consultants I spoke to was Everjoy) Call Center<br> 9 February 2015 Ref 577921 Call Center<br> March 2015 Ref 577934, Jeetesh- Altech Autopage Store Hillcrest<br> 13 April 2015 Ref 645799 Mercy/Pretty Call Center<br> 20 April 2015 Ref 654304 Fusi Call Center<br> 04 May 2015 Ref- Jess in accounts refused to give me a Ref number
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Kind Regards
Altech Autopage
Best regards,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Best regards,
