AR
Andre R
1 reviews | Active since Nov 2012
11 Sept 2015, 13:30
DATA PACKAGE BUT DATA CHARGED
UPGRADED FROM BB TO SAMSUNG IN OCT 2014. PURCHASED 1GIG DATA PM. FOR FEBRUARY AND MARCH WAS CHARGED FOR DATA USAGE OF 800MB (R760-00) AND NOT DEDUCTED FROM DATA PACKAGE. HAVE QUERIED IN APRIL WITH AUTOPAGE BUT GETTING NO RESOLUTION UNTIL NOW. I REFUSE TO PAY THE DATA CHARGED AND RECEIVES A NOTICE OF SUSPENSION EVERY MONTH BECAUSE OF ARREARS OF R650-00 PM. WHY DOES IT TAKE SO LONG TO RESOLVE THE QUERY!!!
Helpful (0)
Replies (1)0
Replies (1)
Autopage's replyOfficial
15 Sept 2015, 09:53Hello avrensburg,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Best regards,
Autopage's reply15 Sept 2015, 09:53
Official
Hello avrensburg,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Best regards,