Data bundle of 300mb going on 3 days to load!?!!

I initially called on Saturday morning, the 8th August 2015. I requested a 300mb adhoc data bundle, which the call centre agent assured me it takes between 2 and 24hrs to activate. I have done this before so it is a quick process. <br> <br> I proceeded to phone again on Saturday to ask where is the bundle, The agent said that it would be escalated to her manager to process and activate immediately.<br> <br> On Sunday I phoned again and still was not activated, and was blaming the network for the delay. <br> <br> I phoned again Monday (yesterday), and then, no response to any calls, being a holiday I understood, but do call centres just close on a public holiday? No skeleton crew?<br> <br> I phoned this morning and again said it was not activated. By the time I get my bundle it will be the 17th and then I dont require it anymore.<br> <br>