1 reviews | Active since Mar 2014
Data bundle not loaded and too many excuses!
I called in on the morning of 15-04-2015 to load a 1 Gb data bundle onto my phone. I had still not received an sms confirming that it was loaded. So I called in again this morning (16-04-2015) and was told by Sanele that the data bundle was not loaded and it was possibly a trainee that messed up and that he would activate it and I would receive an sms shortly. I called again an hour later and was told by Zayne that it was not activated AGAIN! and that he would activate it. STILL NO ACTI VATION! I called again now and asked to speak to the manager...a nd im still holding on the phone after 32 minutes! This service is completely unacceptable! If Autopage does not want my business then I would gladly give it to another service provider.
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
