RP
Rialette P

1 reviews | Active since Nov 2015

25 Nov 2015, 15:55

DAILY BARRING of LINE DESPITE ALLOCATED PAYMENT

Despite submitting Proof of Payment and SMS confirmation of allocated payment, I have to DAILY submit a unbarring request. Unacceptable. if it was unpaid, different story - NOT the case! Then I get a notification it is closed but the line is still barred. So someone is NOT capturing it correctly on the system OR being spiteful that I have to submit to IT DAILY to UNBAR.

0
Replies (1)
Autopage
Autopage's reply03 Dec 2015, 14:30
Official
Hello Rialettep,


We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage