******

i have had enough of calling and dealing with your rude agents. you failed to investigate my matter but want your money so fine you ****** win. i made a payment now reconnect my line. And after this i want to make sure you are investigated, you seem to take pride in ripping people off and going into their accounts and doing as you please even after you have been instructed to cancel the debit order facility. you did not need my bank statement to cut off my line, so you do not need it to connect it. i gave you my hard earned money now give me what i paid for. i look forward to the end of my contract and never having to do business with you ****** again and i hope many more people see you for the ****** you are.