Credit Payment Arrangement

Dear Peter<br> <br> COMPLAINT:<br> <br> Account Bill dated 01 April 2015 amounted to R3350.62 as I could not pay the amount, on 10 April 2015 I arranged to pay off in amounts R1120 over a period of three (3) months with Mr Tshepo. Maruma (Ref no: ***). This amount had to paid in at a bank as provided by the Altech Autopage Kenilworth, Shop 56.<br> <br> The arrangement was that services will continue as normal for as per contract. I wanted to make payment arrangements for longer then 3 months but T. Maruma told me that the policy of Autopage does not allow for such arrangements. Thus the amount of R1120. I had to submit the proof of payment every months after the payment was made directly into the bank account of Autopage. <br> <br> On 06 May 2015 all services to cellphone *** and *** were suspended without prior notice. This is direct deviation as per arrangement. <br> <br> That is unfair to me. It is an inconvenience to me as a client. How is it possible that a representative of Autopage can not deal with a client? Why they did not informed me? Is this not a transgression according to the arrangement? They did not negotiated in good faith. <br> <br> Bad Services indeed.<br> <br> S.M. Van Der Poll