CONTRACT SETTLEMENT

<br> I had 2 contracts at Autopage. On 28/07/2015 I received settlement figures from Autopage as requested by myself as I wanted to cancel the one contract with immediate effect. The settlement amount was paid to them the same day and I faxed through the Settlement Agreement. The other contract's debit order is still supposed to be going off of my account each month as I only settled the one contract. I phoned Autopage this morning asking why my debit order didn't go of on the last day of August. According to them there I have a credit and my monthly installments on both contracts is now going of against that credit. What is the purposes of a settlement if they don't close the account? This means that I will have to pay both contracts' installments within the next 2/3 months - and this is exactly what I wanted to avoid. Also the lady who first assisted me, put the phone down in my ear because she could not answer my questions. One trusts that everything will be done correctly and then something like this happens. I want the debit order for my existing contract to go off and I want the other contract to be closed and cancelled!!