1 reviews | Active since Jul 2011
CONTRACT ENDED - STILL BILLED
My contract ended on the 21 April 2015. I called in prior to this to make sure my contract did not continue. I asked for my number to be made prepaid. In April my account was debited by Autopage for data, in May again my account was debited.<br> <br> My account is on prepaid! I have no dealings with Autopage!!!!! How can I still be getting charged!! I try calling the customer care line and all I get is a dead line! I am frustrated as I have been having billing issues before my contract with Autopage ended, well atleast since my contract was migrated from Nashua Mobile to Autopage!!!! I have still not received any feedback from Autopage regarding this! However this is a separate issue and I'm glad my contract with Autopage is over! I thought all my issues were resolved when my contract ended, but this is the issue I now have!<br> <br> I want to be reimbursed for the months I have been billed for no ****** apparent reason and for the inconvenience caused If I do not get a response I will definitely waste my time and money to take this matter to court if it means getting any joy.<br> <br> I am frustrated to the core now and I will not tolerate this any further! This is the most pathetic service ever!
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
