SN
Sayeshni N

1 reviews | Active since Mar 2012

15 Jun 2015, 13:08

Contract cancelled but still being billed

On the 05/02/2015 I received an email from autopage stating: \Please be advised that the cancellation notice has been loaded and reference number is 576208. <br> The number will be converted to prepaid on the 28th of March 2015."<br> <br> I have since been billed for April R179 <br> I have since been billed for May R179 <br> I have since been billed for June R179 <br> <br> I should have been refunded R537"

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Replies (1)
Autopage
Autopage's reply17 Jun 2015, 14:02
Official
Hello Sayeshni,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage