1 reviews | Active since Apr 2012
Contract cancellation nightmare! STILL not sorted!
Autopage definitely, without a doubt has the WORST customer service ever experienced.<br> *********** staff<br> Agents cannot make calls from the call centre to phone you back<br> Allocations of payments and cancellation requests don't get captured<br> Autopage stores cannot assist with cancellations or debit order queries or even capture bank det. for a d/order<br> Their systems are mostly offline<br> They charge you for the calls made to them and it does not get deducted from available minutes but is rather charged separately<br> Unable to supply us with customer statements<br> There's always an excuse to speak to a manager<br> <br> My husband's 24 month contract was supposed to have ended 28.02.15. They then said that they require a 30 day notice period and that it would be cancelled 31.03.15<br> Whats the use of a 24m contact?<br> 31.03.15 came and cacellation's NOT loaded<br> Waited YET ANOTHER month, phoned today 01.05.15 and AGAIN the same story! Sickening! Rude consultant said he can't do anything! That's he's solution!<br> <br> Costing us money and STILL my husband cannot port his number to MTN because os Autopage's useless staff and system! <br> <br> Our hands are cut off! WHAT can we do?<br> ANGRY doesn't begin to describe it!
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
