JG
Justin G

1 reviews | Active since Dec 2015

06 Dec 2015, 16:58

Contract cancellation

1) My phone account was suspended 2 times for up to a week for non payment. I was up to date. <br> 2) I had to submit my banking details despite having been a customer with Nashua Mobile for many years. Altech autopage took my account over.<br> 3) Several requests to port my number resulted in zero result. Several different stories. This despite seeing the request to port. Apparently the port had been requested as contract instead of prepaid or the other way around.<br> 4) Part of my data bundle which I had signed up for at Nashua apparently fell away with the change in providers.<br> 5) The gateway store is no longer there.<br> 6) Altogether at least 10 store visits. (which I do not have time for)<br> 7) ALL I WANT IS TO CANCEL MY CONTRACT,<br> <br> Contract law there is something called meeting of minds. I do not want this contract & I do not want to jump through 20 hoops to cancel it. Now there is no store, I do not feel it should be my responsibility to spend a day or two (you laugh, but i guarantee you it will take longer) or more which I do not have to sort this out.<br> <br> Please cancel my contract. I don't want it.

0
Replies (1)
Autopage
Autopage's reply08 Dec 2015, 13:12
Official
Hello Juz G,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage