1 reviews | Active since Nov 2015
Contract cancellation
I have been to Altech Autopage George in April to cancel my contract that was due for upgrade . The lady there made an ajustment on their system and said that I had to phone the customer care to inform them that I was cancelling the contract, which I did, I had to pay the last amount of R949.00, which I did, believing that the contract will be cancelled. I told to the customer line that I cannot use this contract because I am on a farm with NO reception, but still to date I get statements and they just deduct money when they want to, sometimes monthly sometimes they wait a few months and then just deduct amounts after 2-3 months, this month for instance they deducted more than a thousand rand. I have sent numerous letters, receiving a service report with a referance number, just to receive another message stating that the service query is now closed. I have had NO success with these people, and need to know what can be done to get this contract off my name and closed. I have NO use for the contract, and it has been cancelled, and the 2 year contract has expired. I G Scott
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Best regards,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Best regards,
