CONTINUED BAD SERVICE

Autopage is the worst company I have ever dealt with. I have continued problems with different issues the latest being as follows: My son's brand new phone was ****** from his home . It took at least six weeks to get the number the insurance company needs to process the claim. every day I was told the request had been made but nothing happened. they also blocked the wrong sim card. He finally has a new phone through the insurance company we use and somebody in their infinite wisdom at Autopage has soft blocked this phone due to the theft of the previous phone. I have made 7 calls to the call centre, been into the Glen village branch and twice into woodlands branch. All of them have promised me the problem is resolved. NOTHING is resolved. My son is getting into trouble at work as his boss doesn't believe (rightfully so because it is so ludicrous) that my son has done everything to resolve this. He also cannot get in or out of his security complex because it is linked to his cellphone. I am told by the woodlands branch that they have done the best they can at branch level. so where does one go from here because apparently talking to managers at auto page is not allow t