CONTINUAL UNRESOLVED CONNECTIVITY PROBLEMS

1. I've been back & forwards to this branch due to varying problems with my phone/connectivity unresolved which is beyond unacceptable multiple times to date. <br> Advised that there is signal strength problems by MTN in White River, plus I must invest in a signal booster. <br> Now in Nelspruit still zero signal...further acceptable excuses tabled. <br> 2. A consumer pays for broad ranging services of the ISP that is one-sided it appears. <br> 3. Had no connectivity for past approx 30hrs....to visit the Riverside Mall Auto-Page branch again Sat 16/3/2015 to be advised that my sim card is an 'old' to be replaced, which was concluded due to Mtn tower upgrades my sim no longer op. <br> 4. Annah advises I must not switch my mobile phone on until 17:00 for MTN to activate the new replaced SIM card. <br> 5. At 17:00, I began charging my mobile phone not switching on the phone. <br> 6. At 19:00 I went to switch on the phone to establish phone already activated. <br> 7. Still no signal at all at the time of this draft now being 19:20 on Saturday 16/3/2015. <br> 8. It appears that incompetence hugely prevalent which I as a consumer do not sponsor at all. <br> 9. I now demand URGENT RESOLUTION IMMEDIATELY. Thank you. <br> Mrs van Wyk.