SK
Sameena K

1 reviews | Active since Oct 2015

21 Oct 2015, 12:27

Consultant was rude/ disgusting

I called Autopage headoffice on *** n spoke to an incredibly disgusting n rude woman by the name of Lita Dalpate<br> <br> She displayed bad behaviour from the minute she answered my call, she didnt even allow me 2 complete my sentence b4 asking me 4 my number, she informed me that the reason why i have no data coverage is because my account was suspended due 2 no debit order that was set up 2 which i was very confused as i had a previous fone with altech and a debit order was set up for that phone also no one asked me about my method of payment? Lita then went on to sound extremely frustrated with me as if i was dumb for not understanding her and started talking to me in a shouting manner. Im guessing Autopage is very confused because when i called them in Westwood, they said i do have a debit order set up, i called *** and spoke to another rude consultant who said i infact dont have a debit order<br> <br> I then called back and spoke to Eugene Ndlovu who was very helpful but i would like to tell Lita that you are a disgusting person who needs to learn manners and because of your behaviour you will never grow and will always have to attend to customers! Change your attitude fast!!

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Replies (1)
Autopage
Autopage's reply22 Oct 2015, 07:30
Official
Hello Samina!,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage