1 reviews | Active since Jun 2012
Constant cutting of my up to date account
Dear Autopage,<br> <br> Hopefully this now reaches the right person, <br> My phone was on contract with Nashua, and when you took over, my debit order never went with, which is ok, I then got cut 1st time, I called and your helpful staff started a debit order, and were happy to debit all the money owed,<br> <br> 1 and half weeks later, I get cut, and send an email to your support, who did not respond, but the phone got opened within an hour,<br> <br> 2 weeks later, again cut, I called, and now highly irate, your call agent decided she would not deal with it and would put me through to the person who originally helped, this lady was helpful but I requested a manager cause this is nonsense that I get cut again and told my account is in arrears (by the first agent who didn't want to help), well now this happened on friday afternoon,<br> <br> Its now monday 20 April 2015 6:55pm (30min later waiting for a consultant telephonically), I am still waiting on a manager to call, or the agent, or anyone for all I care, and my phone is again not working,<br> <br> I require 1 of 2 things only please, a settlement to close my contract or a promise that the problem gets resolved, <br> <br> Its that simple because I pay for a service.<br> <br> Thank you<br> <br> <br>
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
