Completely disgusted with the pathetic service

So my Nashua Mobile Cell C contract was taken over by Autopage late last year.<br> <br> 1. Since they have taken over, I have not received a single statement <br> 2. My bank account was debited <br> -335.14 29/11/2014<br> -90.00 02/12/2014<br> -586.86 31/12/2014<br> 3. No debit end Jan<br> <br> So i called the call centre hoping to get some answers. I was shunted between a customer services agent and then a credit controller who sent me back to a customer services agent when i asked to speak to a manager, who then proceeded to transfer my call elsewhere with absolutely no answer - just hold music - at which point i hung up in complete exasperation after being on the phone for more than 20 minutes with *********** agents who, between the 3 of them, couldnt give me any proper answers - only conflicting info:<br> 1 my payment method is cash hence no debit-could not explain why i would then be debited 1 month & not the other - however the credit controller says yes i do have an active debit order in place.<br> 2 i have an unpaid invoice for Jan (since its cash) - but the credit controller says theres no invoice for Jan hence no debit.<br> 3 no itemised bill to explain these costs i disagree with...must request one...