Complaint for ***

How do I incur unbilled charges when I have minutes available, sms's available and data available?<br> <br> Your system does not recognise the once off 1 gig which is loaded on my account. It then reads the data that im using as out of bundle. Even though your agents can see the actual data balance when I speak to them, the system itself in the background is reading it differently. <br> <br> You are now demanding +R4000 from me when I had data available? <br> <br> I am still disputing this. My Dec/Jan statement was also brushed under the table. The TM advised that \their"findings were correct. <br> <br> """