1 reviews | Active since Mar 2015
my account was moved from cell-c to autopage and at nashua mobile I had a call limit and notification as soon as data bundle was used. ever since, in the last 2 years plus, this account has never exceeded not even R800 per month. upon the first month after moving to autopage, my bill was said to be R12000 in two months - this was at least a shock and at most unbelievable.<br> <br> i queried with them and even sent an e-mail to the customer service desk over 2 weeks ago, to which i am yet to receive an acknowledgement and response. i went to sandton city outlet to at least pay for the voice line usage and monthly subs on data but they refused to accept my payment and said i should get in touch with hq which I did without any luck. it is highly unlikely that i could have used that much of data, why only when the line moves to autopage and this never happened while at nashua mobile. worst is that in my house, i even battle so badly with the cell-c signal how do I build a bill of R6k in a month when the signal is never even there? i'd like to have this resolved and pay the subs on the voice and data lines while they take their time to investigate the data charges.<br> RP MOLEKO - ***
Best regards,
Best regards,
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