NM
NOMVUZO M

1 reviews | Active since Jun 2015

18 Jun 2015, 11:58

Complaint

Ihad an account with Autopage and i paid them fully, so it happened that about 4months ago Imade a mistake and paid them 920.00 of whici I meant to pay Jusine cosmetics. I phoned them about it and they promised to refund me. I waited fo 2weeks the money was not in, I phoned them and they told me my account was wrong and they confirmed with the bank. Escie requested i send her the bank statement of which I did. i waited again but didnt get any money. i phoned and they told me my bank account is still wrong, so i decided to change banks and I gave them the Capitec bank this time and waited for a week still the money was not paid when i phoned again she told me the bank account I provided them with is wrong. This is the account that i use for my salary I dont know how is that possible now that is wrong. Everytime I call she takes my cell number but never called me, I always have to call using my airtime and this has been going on for 3months now and i am losing a lot. I also had to pay Justine from my money. Please help me I need that money they are such a big company to delay a 920.00 refund.<br> Thanking you in advance.<br> <br> NOMVUZO MATHEBULA

0
Replies (1)
Autopage
Autopage's reply19 Jun 2015, 14:23
Official
Hello nomvuzomathebula,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage Cellular