1 reviews | Active since Jul 2015
Closing each ticket raised with no solution
Autopage has been consistently closing tickets raised without any investigations into my problem. After a few tickets they now don't even bother to change the reason for closing the tickets. I am outside the country and should be roaming but no one in their help desk assists. The answer was 'it could be a technical fault'. How about solving the technical fault? See where this fault is at? I have been their client for a long time and as a result of this I will take my business away. <br> See: <br> Task 768759] Task Closed: Re: [Task 768029] Task Closed: Re: [Task 766943] Task Closed: Task 765033] Task Closed: [Task 761759<br> Dear Valued Customer <br> <br> Your service request with reference number 768759 has now been closed. <br> <br> The details of your query are as follows: <br> Why is this one closed? There are no details here. <br> <br> On Wed, Jul 15, 2015 at 7:57 PM, IT ServiceDesk < <br> [Email Removed] wrote: <br> <br> > [image: Service Request Banner] <br> > <br> > Dear Valued Customer <br> > <br> > Your service request with reference number 768029 has now been closed. <br> > <br> > The details of your query are as follows: <br> > This is getting frustrating. There is obviously an issue
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
