NL
Naeema L
1 reviews | Active since Jan 2014
30 Apr 2015, 17:31
CLIENT SERVICE DELIVERY
I have no words left for the Autopage call centre agents. i requested for a duo sim for my tablet and since last saturday 25.04.2015 i am still waiting to be activated. Numerous of my calls were being dropped. The call was then closed without me knowing. they never call you back to give you update. it is day 5 now and my activation is not sorted out. <br> This is the second time i have a problem with Autopage and very frustrated and not happy at their service delivery levels and will not recommend any of my friends or relatives to use this service provider. i have 2 contracts with Autopage and considering of changing my service provider when my upgrades are due.
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Autopage's replyOfficial
04 May 2015, 10:12Hello naeemalo,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Best regards,
Autopage's reply04 May 2015, 10:12
Official
Hello naeemalo,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Best regards,