Clearly your customers dont matter

Following a complaint that I posted on hello peter a couple of weeks ago, someone called from the head office. I was asked to complete a form of which I did and sent back. The lead time was 7 working days, no feedback was given and after I sent a follow up email I was asked to give the technicians more time and I agreed but gave a condition that I get updates on the matter, no updates were sent to me and after about 10 days I sent an email asking for update none was provided, not even an acknowledgement of my email, I sent a follow up email again yesterday and to date I have not received any feedback, I am still sitting with the same problem that I had in January. What ****es me off the most is the fact that Autopage was one of the first companies that debited my account yesterday for a service that is so pathetic.<br> <br> Can this network issue be sorted as a matter of urgency, If it can't be sorted can you come up with alternatives that will enable me to enjoy the service that you render as much as you enjoy my money.