JK
Jaco K
1 reviews | Active since Sept 2015
02 Oct 2015, 13:40
CLAIM ON SEAWATER DAMAGED PHONE
I have complained 2 weeks ago and received one email saying that you will follow up. Currently I have to approve a quote to fix my iPHONE, which HAS BEEN UNDER SEAWATER AND COMPLETELY DRENCHED. I will not accept it being repaired as even MTN tells me the phone will be out of warranty then. One cannot repair electronics that has been in the sea. I have tried this before, the water dries out, but salt remains, over time the system collapses. Then my phone is out of warranty and you wont care anymore. Can I please speak to someone who cares at this stage. I have been with you for close on 20 years. This service is terrible<br> <br> I dont want to speak to another customer care officer
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Replies (1)Autopage's replyOfficial
05 Oct 2015, 15:22Hello Jaco@y,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Autopage's reply05 Oct 2015, 15:22
Official
Hello Jaco@y,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
