JF
Johan F

1 reviews | Active since Sept 2012

11 Mar 2015, 09:08

Charging for a phone I don't have

On my account I am charged for a phone I do not have. I got an iphone 2 and a half years ago and have not upgraded since. I DID NOT TAKE OUT A NEW PHONE, but on my bill they have been charging me for a nokia for the past 5 months. I have complained, but they do not credit me the money back.<br> <br> PLEASE JUST TAKE IT OFF OF MY BILL AND GIVE ME MY MONEY BACK SO THAT I CAN CLOSE MY ACCOUNT WITH YOU

0
Replies (1)
Autopage
Autopage's reply11 Mar 2015, 11:28
Official
Hello johanrf,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage