1 reviews | Active since Apr 2012

01 Oct 2015, 14:24

Charged too much and call dropped numerous times

So this month is the last month of my contract with Nashua Mobile / Altec Autopage. I originally signed a contract with Nashua Mobile on a deal that caps my internet usage at 2gig per month. And every month for the last 2 years my account was exactly R399. Now, all of a sudden, my account is R1,685. How is that possible? I'm sure it's just a small technical error.<br> <br> So I phoned the call centre, only to have my call dropped 3 times.<br> <br> Please contact me to resolve.

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Replies (1)
Autopage
Autopage's reply05 Oct 2015, 15:19
Official
Hello Cool_Blue,


We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage