Change of account not done!

On the 3 February 2015 i went to the Lephalale Branch of Autopage Cellular. I asked for a settlement amount as i wanted to cancel my 2 contracts. I made the payments for both accounts and requested that both numbers be changed to pre-paid. The consultant told me this will be done within 2 weeks. After 2 weeks the sim cards were deactivated from the system and not changed to prepaid. I went back to autopage the consultant again requested for the transfer to prepaid. after another 2 weeks only 1 of the sim cards were changed to prepaid. I went to MTN in Lephalale mall the consultant told me that the number does not appear on the MTN system but is still with Autopage and this is after a more than a month. I went back to Autopage in Lephalae the consultant told me that the problem lies with Autopage Accounts that have not dont the change over yet and have to wait 10 days.<br> On the 14 April 2015 i call Autopage customer service they informed me that the number is still on there system.<br> This service is unacceptable! It seems like Autopage only attend to customers that are active and once you canel they dont give a dame. I cant Buy airtime, sms bundles or BIS as this number!!!! ***