CELLPHONE PROVIDERS

It started on 23/1/2014 when I approached Autopage for new cellphone contract as I wanted to cancel my current contract with Nashua Mobile due to bad service I have received from them. The Autopage consultant contacted Nashua Mobile Help Desk, in my presence, and advised them to place the porting on hold until my contract had expired on 17/2/2014. This apparently was never noted by the Nashua consultant. However, in April I only got a statement reflecting my balance of about R3053-00 outstanding. When I queried with Nashua, i was told it was my cancellation fees as my contract was cancelled before the expiry date. I then started getting sms's and phone calls from Hammond Pole Attorneys advising me of my account reflecting the overdue balance. Since then I have been sending emails back and forth between Nashua Mobile and Autopage.This matter is still not resolved , one year later, and NO FEEDBACK OR RETURN CALLS OR RESPONSE TO MY EMAILS FROM AUTOPAGE.