AR
Andre R
1 reviews | Active since Sept 2011
10 Feb 2015, 07:21
Cat phone Not waterproof
I have had a contract with a CAT B15Q smartphone for 2months now, the phone got water in for some reason although ir is IP67 Certified for being waterproof. Autopage says it will take 6 weeks for a repair from a company called brightpoint in JHB. that is unacceptable as they dont even offer me a loan phone for the time Customer service manager \Asley"has a very bad attitude when i ask him about who the service agent for CAT is. He Could not tell me at all... I asked him can he we without a phone for 6 weeks he replies \"" Yes he can\"" I am still waiting on autopage to tell me how the Repair agent for CAT is... <br> """
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Replies (1)Autopage's replyOfficial
10 Feb 2015, 11:03Hello andrevr1984,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Autopage's reply10 Feb 2015, 11:03
Official
Hello andrevr1984,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
