PP
Paul P

1 reviews | Active since May 2015

03 May 2015, 12:16

CAT B15Q celphone

I bought a CAT B15Q cellphone from Autopage in Welkom . I ordered one that can use 2 simcards, but after a few weeks I find out that they supp**** me with one that can only use 1 simcard. I went back to them to sort out the problem. They denied the problem and don't want to sort it out. I then call autopage on there customer care line several times but with no response and they don't even come back to me. I am more than 20 years a customer of Autopage and that is the worst service I ever got with them. Cat South Africa confirmed that they supp**** me with the wrong phone.<br> Altech Autopage ref. nr.Task 607327 <br> CAT Ref. nr.Case ID #: 116024<br> I really dont know what I can do to solve the problem<br> Kind regards<br> Paul Prins<br> ***<br>

0
Replies (1)
Autopage
Autopage's reply04 May 2015, 10:18
Official
Hello paulprins,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage

Best regards,