MK
Mada K

1 reviews | Active since Feb 2010

17 Apr 2015, 15:06

Cant not believe this ineffiency!!!!

Long Story ... Seven weeks and still not resolved. I have posted requests on the webpage, complaints on facebook and hello peter and there is still problems. I talked to the customer care line and they make me hold nearly half an hour just to tell me, we see a problem but... Maybe midnight!!!!!. I am on MY Choice 200 which includes DATA. According to my online bill I am billed R99 per month for it!!! IF I JUST COULD RECEIVE IT I WILL BE ETERNILY GRATEFULL. TODAY on 17 APRIL I was told I will be PROV ISIONED. !!!!!! AFTER I HAD TO BUY AIRTIME AND DATA WHEN I GOT CUT OFF ON 10 APRIL. YOUR SERVICE IS REALY NON EXISTANT. I am a client for 8 years+ . Is this how you treat loyal customers!!!!! May be I should go to another Service Provider and refuse to pay any futher accounts

0
Replies (1)
Autopage
Autopage's reply21 Apr 2015, 12:42
Official
Hello Madak,


We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage