1 reviews | Active since Mar 2015
Cannot get any help - they are not interested
July 2013 I asked Altech Autopage when my contract expires. I was informed, end September 2013. <br> 28/8/13 I mailed to terminate my contract and asked that this be confirmed and received confirmation same day.<br> End of September I paid my last installment and thought that all was done but was still billed<br> 1 November 2013 I mailed to inform them about this.<br> 5 November I asked them to respond and again on 7 November<br> But, knowing that I will not get any reply I went to Altech Autopage, Jeffreys Bay and was assisted by Heide Oldam (she was very helpful).<br> After a long time of phone calls she eventually spoke to someone at head office which confirmed that I was not owing the money and agreed that I was not liable <br> Altech was supposed to open some line and reverse the outstanding money on the account<br> I thought all was done until March when I was informed by my bank that I am blacklisted. After sending all the emails, I got an email back that I am owing the outstanding amount. <br> And since then i have had no feedback from them. <br> They have disappeared until this morning - to inform me that the case is closed.<br> Now what do i do now!!!!!
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We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
